Job Description: Account Executive

Summary of Position: 

The Account Executive is responsible for all tasks related to sales work for Cope as assigned. You will be working with a great team of designers and artists who care deeply about producing some of the finest wallpapers and textiles in the world.

Duties and Responsibilities:

  • Primary objective of this position is to maintain and grow business by identifying and building relationships with wholesale distributors and interior designers

  • Analyze account assortment and sales data, provide meaningful insights on account performance to increase sales

  • Manage new and existing product listing, content descriptions, content optimization of assigned accounts

  • Negotiate vendor agreements

  • Make sure assigned accounts follow company’s pricing policy and address pricing issues in a timely fashion

  • Research, analyze, and document the competitive landscape

  • Lead weekly sales meetings with founder

  • Establish and implement short and long-range goals, objectives, policies, and sales operating procedures

  • Diligently work to achieve monthly set sales targets while maintaining relationships

  • Work to complete the required quarterly client outreach meetings and maintain a continued and growing list of new trade clients to approach

  • Represent the Company’s brand with comprehensive knowledge of the product’s technical information to anticipate and support all client needs and questions

  • Educate retailers about our products and latest collections

  • Manage the client relationship throughout the individual sale from inception to final delivery and continue outreach after the order is closed to rejuvenate the relationship

  • Attentively maintain a high quality of operating procedure and client correspondence in accordance to the standards and policies of the company for sales

  • Assist in the setting up and running of all store/company-based events

  • Achieve the monthly team sales objectives

  • Work to complete any additional duties or projects as designated by management

  • Set up meetings as appropriate for company founders to meet top designers and architects in the industry

  • Participate in staff meetings to report on sales progress, share ideas and motivate the team

Required Skills:

  • Self-motivated with a strong focus on detail and quality of work

  • Readily available for client inquiries and able to maintain a positive solution focused attitude

  • A working knowledge of the industry including awareness of key firms to target

  • Strong customer service skills and a high level of accuracy and organization

  • The ability to create and maintain productive relationships with colleagues and clients

  • Prior experience in sales and working with architecture and/or interior design

  • Proficient computer skills, experience in Salesforce, QuickBooks and Google Docs a plus


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